Business Development Manager

Location: Dubai-UAE

Experience: Minimum 5+ Years (UAE Market Experience Preferred)

Reporting to: Head of Business Development / General Manager

Key Responsibilities

• Pipeline Management: Identify and qualify new leads through networking, cold calling, and industry events to maintain a healthy sales pipeline.
• Tender & Bid Management: Lead the end-to-end bidding process, including reviewing RFPs (Request for Proposals), coordinating with technical teams for site surveys, and ensuring timely submission of competitive tenders.
• Market Intelligence: Stay updated on UAE market trends, competitor pricing, and government regulations (such as Dubai Civil Defence or Abu Dhabi Municipality standards).
• Contract Negotiation: Lead negotiations on commercial terms, SLAs (Service Level Agreements), and KPIs to ensure profitable and sustainable contract wins.
• Client Relationship Management: Build and maintain strong relationships with property developers, consultants, and asset managers to secure contract renewals and cross-selling opportunities.
• Strategic Planning: Develop and execute a 12-month business development strategy aligned with the company’s growth targets.

Requirements & Qualifications

• Experience: Minimum 5–8 years of proven business development experience specifically within the Facility Management industry in the UAE.
• Education: Bachelor’s degree in Business, Engineering, or a related field. (An MBA or FM-specific certification like IWFM is a plus).
• Technical Knowledge: Strong understanding of MEP (Mechanical, Electrical, Plumbing), HVAC, and soft services (cleaning, security).
• Communication: Exceptional English communication skills (verbal and written). Proficiency in Arabic is a significant advantage in the UAE market.
• Driving License: A valid UAE driving license is essential for site visits and client meetings.
• Software: Proficient in CRM tools (Salesforce, Microsoft Dynamics) and MS Office (especially Excel and PowerPoint).

Key Performance Indicators (KPIs)

• Annual Sales Target: [Insert Value, e.g., AED 10M–15M in new contract value].
• Conversion Rate: Percentage of bids/tenders won vs. submitted.
• Lead Generation: Number of qualified leads generated per month.
• Client Retention: Percentage of expiring contracts successfully renewed.

Salary & Benefits

• Base Salary: AED 8,000 – AED 10,000 per month (depending on the size of the FM company).
• Commission: Performance-based incentives (typically 1–3% of contract value or profit-sharing).
• Standard Benefits: Visa, medical insurance, annual flight ticket, and car allowance/company car.