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We employ a highly qualified, discreet and professional workforce to perform reception and concierge services. We make our customer’s experience positive through an engaging, eager and helpful team of customer-service professionals. Professional and courteous interaction with customers and visitors is essential, as our service directly reflects the business values and principles across our programs. Our Concierge Services Includes Reception and Customer Service, Access Control & Badging, and Baggage Handling.
- Acting as primary guest and tenant interface
- Maintaining information on local venues, attractions and leisure
- Integrating processes with security and other service providers
- Guidance on facilities, layouts, amenities and services
- Serving as a central point of contact for facility information
- Forming part of a crisis management team
Rebros FM concierge and receptionists possess comprehensive knowledge of the facilities, amenities and services needed to sustain the flow of information and services to guests.